iTRA Pty Ltd : Terms and Conditions

Date: 1 August 2016

1. Terms and Conditions

By purchasing online services from ITRA Pty Ltd or participating in our online training you accept the following terms and conditions.

Trainee obligation

By accepting the following terms and conditions you have acknowledged that you will;

Undertake the training in a responsible manner ensuring that you read, listen and understand the course material;

Must not seek or accept assistance with assessments except for support offered by the recognised on-line support offered by iTRA or by your employer or employer’s representative;

The trainee warrants that the information which it provides to iTRA, whether directly or indirectly, or through the website, or which is otherwise displayed on this website is provided in good faith and is true and correct to the best of its knowledge, information and belief. That is, that the trainee is declaring that all information it provides is true and correct. The trainee also declares that all assessment work is their own.


All content is copyright © iTRA Pty Ltd unless otherwise stated. This includes, but is not limited to: all text, images, graphics, audio commentary, visual presentations and any course related files. Material cannot be copied, reproduced or distributed in any form without prior written consent. All material provided and presented during training is for the sole use of the company and/or individual.


iTRA reserves the right to modify, cancel and limit any training, service or promotion. We reserve the right to refuse participants for any reason. Purchasing one online training course allows one person to access the training course. Courses are not transferable. By accepting these terms and conditions, you are warranting that you are the person completing the course.


No warranties or guarantees are made in any of the material. By using any of the material provided you accept all liability for your actions. Except for the express representations and warranties stated in this agreement, iTRA makes no warranties whatsoever. iTRA explicitly disclaims any other warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose or compliance with laws or government rules or regulations applicable to the product or services.

Fees & Terms of Payment

In consideration of the services to be provided by iTRA, the client shall pay to iTRA the fees stated on their website relative to the service, including all applicable GST.

Refund Policy

iTRA will refund 100% of payment upon receipt of a written request being received by email within 7 days of purchase and dependent on the training not having been opened or run. Please refer to our full Refund Policy for more information.


The products and services of iTRA are sold “as is”. In all circumstances, the maximum liability of iTRA Pty Ltd, its directors, employees, agents and affiliates, to client for damages for any and all causes whatsoever, and client’s maximum remedy, regardless of the form of action, whether in contract, tort or otherwise, shall be limited to the charges paid in respect to product or service, provided suitable notice of any such claim in made within 30 days to iTRA. In no event shall iTRA be liable for any lost data or content, lost profits, business interruption or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or relating to the products or materials or services provided by iTRA, even if iTRA has been advised of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy.

Terms and Terminations

This agreement may be terminated at any time by either party effective immediately upon notice, or the mutual agreement of the parties, or if any party (a) becomes insolvent, files a petition or bankruptcy, makes an assignment for the benefit of its creditors; or (b) breaches any of its material responsibilities or obligations under this Agreement, which breach is not remedied within ten (10) days from receipt of written notice of such breach. In the event of termination, iTRA shall be compensated for the services performed through the date of termination in the amount of (a) any advance payment, (b) a prorated portion of the fees due, or (c) hourly fees for work performed by iTRA or iTRA’s agents as of the date of termination, whichever is greater, and client shall pay all expenses, fees, out of pockets together with any additional costs incurred through and up to, the date of cancellation.

Modification of Terms and Conditions

iTRA reserves the right to update and change the terms and conditions from time to time without notice. Any alterations to products or services shall be subject to the terms and conditions. Continued use of a product or service after any such changes shall constitute consent to such changes.

Privacy Policy

iTRA regards customer privacy as an important part of our relationship with our customers. Please read our full Privacy Policy for more information. If you have any questions or concerns regarding this Policy, you should first contact iTRA.

Payment Security

iTRA uses the Braintree Payment Gateway for its online credit card transactions. Braintree is a PayPal entity which processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Braintree gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by iTRA or any outside party.
  • All transaction are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within Braintree’s bank-grade data centre, further protecting your credit card data.
  • Braintree is an authorised third party processor for all major Australia banks.
  • Braintree at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by iTRA.

For more information about Braintree and online credit card payments, please visit

Delivery Policy

After making your online purchase, you will receive an automated email confirmation containing your order details and login credentials. This should be received within minutes of making the transaction. Please read our Delivery Policy for full details.

Website Disclaimer

No warranties

This website is provided “as is” without any representations or warranties, express or implied. iTRA makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph . iTRA does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of liability

  • iTRA will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
  • to the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if iTRA has been expressly advised of the potential loss.


  • Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit iTRA’s liability in respect of any:
  • death or personal injury caused by iTRA’s negligence;
  • fraud or fraudulent misrepresentation on the part of iTRA; or
  • matter which it would be illegal or unlawful for iTRA to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, iTRA has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against iTRA’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect iTRA’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as iTRA.

Unenforceable provisions.

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


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