Tips for Engaging and Effective Compliance Training

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November 1, 2018

Nobody in the eLearning world can get far without getting into some form of compliance training. It is the bread and butter for eLearning designers, and there seem to be an endless stream of legislation that employer needs to make sure that their employees are up to date.

Once developed compliance courses have to be updated, amended and adapted giving a useful progressing revenue stream.

However, too much compliance training gives eLearning a terrible name for it reflects its worst-quiz questioning, next clicking, and mind-numbingly dull page turning. More often the tests are poorly done that the answers are either impossibly elusive or blindingly obvious.

Employees dislike taking compliance training and so the instructor hate offering it. We should the use eLearning instead with the outcome that now leaner detest eLearning.

Compliance training is more than checking a box. Employees should understand how it helps them improve their jobs.

How to Achieve Engaging and Effective Compliance Training

Compliance is a significant aspect for every organization. With regulations attached to it and, compliance is becoming more sophisticated, effective training is becoming essential to help in risk mitigation ensuring there are minimal violations and penalties.

Therefore, compliance training should be taken with seriousness and not checking a box and meeting the minimum requirements.

Often employees and their companies shortsightedly see compliance training as a burden and are likely to fail. When organizations take compliance training as an opportunity to grow and improve, they inherently become more profitable and better companies.

Compliance is more than policies. It equips you’re the right training and skills to handle regulations and complexities of laws-and do their work more efficiently and safely.

At a minimum, comprehensive compliance course should entail: effective training and education programs for relevant employees, development, and implementation of regular participating coordinating and developing a multifaceted training and educational program that purely focus on the elements of compliance unit and to ensure that appropriate management and employees are knowledgeable.

Adherence to your organization’s regulation is critical, and most companies now understand the importance of compliance training.

Know your Audience

Understanding your audience is significant as it will prove partially impossible to develop and design effective eLearning compliance course suitable for them if you don’t. Armed with information on their education and job experience you can avoid irrelevant details and stick to pertinent matters.

Keep it Real

Tie compliance training with the real world cases and the employees will be in a better position to contextualize how their eLearning relates to their daily work activities. Scenarios and actual-world benefit cases that replicate your audience’s work experience will assist them create a connection with matters in a risk-free environment.

Mix it Up

Employ learning diversity-kinesthetic, acoustic and visual studying styles can accommodate diverse learning preference. Incorporate different types of multimedia into your compliance training method, with visuals such as gamification, an audio element, and informative videos to avoid monopoly, addressing all preferences and learning needs and adding variety to the training program.

Don’t Overwhelm

At times compliance training feels like drinking through a firehose. Employees are expected to comprehend abundance of information in a relatively short period. Make information retainable and palatable by breaking your content into sized modules and enlisting micro learning as you focus on your learning objectives.

Go Mobile

Portable learning gives employees the flexibility to access training at their comfort at any point of need, converging learners where they’re and enabling them to switch between gadgets to progress their learning seamlessly.

Leverage an LMS

LMS can act as a central data repository to keep training records, certificates, and competencies making it accessible wherever and whenever needed and availing a summary of individual employee’s real-time history, status, and future compliance training calendar.

Take Pulses

Online questionnaires, polls, and surveys provide an opportunity for the learners to voice concerns and share opinions as such information can give invaluable insight into your employees and present the opportunity to identify weaknesses and strength of the current training method.

Give Nudges

Some of the compliance units require employees to redo training often after the specified period for them to remain compliant. With LMS you will send reminders and nudges to prompt students to check in and re-certify on time. Nudges facilitate delivery of information when it matters most and initiates learning by helping long-term information retention and reinforcement in months or weeks after completing the eLearning.

Recognize the Modern Learner

The modern learner has been equipped with technology to self-seek personal knowledge and know-how. The internet is a means of finding instant data with more employees turning to search engines to learn about their jobs. Being updated with the modern learner is essential in compliance training reason-the risk associated with being posted with rules and regulations in the company. Failure to understand your staff motivation and not to address their problems and experiences results in poor engagement and a general negative attitude towards compliance training.

Be Social

Collaborative eLearning lets employees work in unison, enriching learning through interaction with colleagues. With the insurgence of social media, learning can take place in an informal setting, anywhere at any time. Social platforms encourage the exchange of knowledge and ideas while supporting joint work, while users with minimal input effortlessly and organically churn the content.

Have Fun

Those who claim compliance training can’t be fun they haven’t experienced the right compliance training. Effective compliance encourages an emotional connection between their practice and employees. Emotion is critical for it drives attention which enhances learning and memory.

Most industry and business organizations rely on compliance training as a way to adhere to the law, rules, and regulations with an intention to avoid penalties and litigations, mitigate risks and a first way are adopting a comprehensive, thoughtful and effective training program for the success of the compliance of your business and employees.

Compliance training has a stigma of coming across as messy and tedious. Prolonged classroom sessions, pages of content and endless tests are what most people associate with compliance training but with a change in approach and can technology can offer a solution that are more efficient to employers and engaging to employees. Credits to the digital transformation experienced in the past years, businesses are moving to eLearning to meet the modern needs.

Connect with iTRA to discuss your next project.

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